Service Standards

  • Alberta Customer Detective Work
    One might say the most challenging part of being an automotive service technician at Lube Town is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There usua...
    Published on: Jul 17, 2017
  • Ethics of Automotive Repair in Alberta
    We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...
    Published on: Apr 30, 2018
  • Arrive Alive in Alberta
    We've all seen drivers do crazy things while driving to or from Alberta. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an e...
    Published on: Sep 24, 2018
  • Service Center Standard and Procedures
    All Calgary pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to no...
    Published on: Feb 12, 2019
  • Questions to Ask Your Alberta Service Advisor
    We find that a lot of Alberta drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are...
    Published on: Jul 02, 2019
  • How Does Lube Town Know What to Recommend?
    When you drop your vehicle off at Lube Town, they don't just poke around under your hood looking for stuff to do. Lube Town professionals have lists and procedures they follow for different types of s...
    Published on: Oct 26, 2020
  • What You Need to Know from Your Lube Town Service Advisor
      Alberta drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of ...
    Published on: Jun 29, 2022
  • What Alberta Customers like About Us at Lube Town
    A big part of the service we provide at Lube Town for our Alberta customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our v...
    Published on: Aug 02, 2022
  • How Does Lube Town Know What to Recommend?
    When you drop your vehicle off at Lube Town in Alberta, they don't just poke around under your hood looking for stuff to do. Lube Town professionals have lists and procedures they follow for diff...
    Published on: Aug 18, 2023